Effective Date: 5/6/2026
Shipping Policy
Processing Time
Orders are typically processed within 1–3 business days after payment is received.
Orders are not processed on weekends or holidays.
Shipping Locations
We currently ship only within the United States (and Canada if applicable).
We do not offer international shipping at this time.
Shipping Carriers
We use trusted carriers such as USPS and UPS to deliver your order.
Tracking information will be provided once your order has shipped.
Shipping Times
Delivery times vary depending on location but typically range from 2–7 business days.
Please note that shipping delays may occur due to carrier issues beyond our control.
Lost or Stolen Packages
Heal Thyself CBD is not responsible for packages that are lost or stolen after being marked as delivered.
If you experience an issue, please contact the shipping carrier directly.
Incorrect Address
Customers are responsible for providing accurate shipping information.
We are not responsible for orders shipped to incorrectly provided addresses.
Shipping Restrictions
We comply with all applicable federal and state laws regarding hemp-derived products.
Due to varying state regulations, we currently do not ship to the following states:
- Alaska
- Arkansas
- Delaware
- Hawaii
- Idaho
- Iowa
- Louisiana
- Rhode Island
- Utah
Additionally, we reserve the right to cancel or refuse orders to jurisdictions where laws are unclear or rapidly evolving.
Customers are responsible for understanding and complying with their local laws before placing an order.
Compliance Notice
By placing an order, you confirm that you are at least 21 years old and that the shipment of hemp-derived products is legal in your jurisdiction.